Parent’s Guide to Email

We encourage all our parents to sign up for email account, as this is a requirement for many online services like My Child at School and allows parents to use email to freely communicate.

All students at Chaucer School are given a school email address and are taught how to use email effectively and safely, to communicate with teachers, other students and to be used with online services.

Setting up an Email Account
There are many free email providers, it would not be possible to write a guide for all services.
We have chosen Outlook.com which is a free email service from Microsoft.
Outlook is easy to use, reliable and also gives parents access to other Microsoft online services that your child uses every day at Chaucer School.

Creating an Outlook email account
You can create an email account on your phone, tablet or computer by going to this web page signup.live.com
and following these easy steps.

Create an email

  1. Go to this website live.com
  2. Click “Get a new email address”
  3. Type your name without any spaces or any suitable words for your new address
  4. Create a strong but memorable password
  5. Type your First and Last Name
  6. Enter your Date of Birth
  7. Complete the captcha to create your account
  8. Well Done. You can now sign into your email account at live.com

Please send your first email to the This email address is being protected from spambots. You need JavaScript enabled to view it. school to let us know your new email address.

Your 1st Email

Email on your phone
You can now access your email address on your phone. There are many guides online on how to set up email on your phones. Here are 2 Microsoft guides on how to use the Outlook application on your phone.

How set up email in Outlook on an Apple phone

How set up email in Outlook on an Android phone


If you have any questions about using email or would like additional support on using email
lease contact our IT Support Team This email address is being protected from spambots. You need JavaScript enabled to view it.