Support and Well-Being

Feed your family for less

Eat Smart Sheffield works with all primary and secondary schools across the city encouraging and supporting pupils, their families and the wider community to adopt healthier eating behaviours.
Their new feed your family for less recipe ideas are now available at

Help Line to support Children and Young People’s Emotional Wellbeing and Mental Health (for those aged 12-18 years)

Young people aged 12-18 living in Sheffield can now access support with issues such as low mood and anxious thoughts by calling 

0808 275 8892 Monday to Sunday 9am-9pm

The helpline is run by wellbeing practitioners who are part of the Door 43 wellbeing service at Sheffield Futures and Sheffield Community and Adolescent Mental Health (CAMHS) workers at Sheffield Children’s Foundation Trust. 

The team can speak to young people who might be struggling with challenges such as exam stress, relationship issues, bullying or feelings of loneliness and isolation.

The service can also signpost young people to additional services if they require more long-term support.

The helpline is for young people who are not already accessing support for their mental health through other services, and it cannot support young people in crisis. As well as this service, the Child and Adolescent Mental Health Service continues to take referrals from GPs and other healthcare professionals, please seek further help if you need it.

If it is an emergency please call 999. All services are still here to support anyone who is in need.

Support for Parents during COVID from Sheffield's Parenting team

Isolation, working at home, and home schooling, are all additional pressures on parents, and we know being a parent can have its challenges.  So, we have developed and gathered below a range of online materials and useful videos for parents and carers to support them in their parenting role.  These are all based on the evidence based parenting programmes that we use in Sheffield. 

Facebook, Twitter and Instagram

Follow our social media channels where we will post regular tips, videos, information for families that you may find helpful to report to your school page. Short clips with parenting tips and techniques will be posted here every week, as well as Family Centre information and activities.  

Facebook – Sheffield Family Centre

Twitter – SheffFamilyCtrs

Instagram – SheffieldFamilyCentres

You Tube 

Short videos of the parenting team discussing parenting topics are posted here. 

 Sheffield Family Centres

Topics include:

  • Descriptive commenting to develop language in children
  • Praising your children and positive attention
  • Developing your new baby’s brain
  • Sleep
  • Messy play activities and other early years topics.

We will keep posting new videos here, please let us know if there are any specific topics you would like and we will do our best to respond.

Triple P Short videos:

Our parenting team deliver the Triple P Programme which is an internationally evaluated and coordinated programme. 

Quick Tips Video blogs by Dr Claire Halsey from triple P – now available on the Triple P You Tube.  Follow this link:   YouTube 

These cover topics such as, helping children feel safe, keeping busy, routines, tolerating uncertainty, taking care of yourself.  

Triple P Tips and Blogs

  • Parenting During COVID-19 - the Triple P Parenting Guide –Top 10 tips - read or download here

  • Blog post – How to manage when you’re all at home (including working from home) - Read the article here and share with parents via your own channels.

Online Groups and direct support

During COVID, we have moved all our group programmes online, and we now deliver through Zoom.  These include weekly programmes for parents of children of all ages and needs.  We can offer parents in Sheffield a free Triple P On-Line programme.  If parents wish to access this, they can emails us directly on This email address is being protected from spambots. You need JavaScript enabled to view it. Please let us know what you would like support with, and leave your name and contact details, so someone from the parenting team can contact you. 

You can also see more information here:


#BeatTheBoredom - Guidance for parents and carers information can be found here

#BeatTheBoredom - Tips for looking after you can be found here

With children:

Coronavirus for young children – booklet produced by Manuela Molina

A message from the author:

Dear families and educator all over the world, I have created this short book to support and reassure our children, under the age of 7, regarding the COVID-19. This book is an invitation for families to discuss the full range of emotions arising from the current situation. It is important to point out that this resource does not seek to be a source of scientific information, but rather a tool based on fantasy. My recommendation is to print this material so children can draw on it. Remember that emotions are processed through repetitive play and stories read multiple times. Share COVIBOOK and help ease kiddo's anxiety all over the world.

Video, useful for Y3 – Y7

Talking to children:

Some useful information about what to say to children re Covid-19 from Norway, can be adapted

Advice for adults talking to children about coronavirus from the British Psychological Society


BBC mental wellbeing article, Coronavirus:

How to protect your mental health

Mind guidance Managing our Mental Health and Staying Well during Virus outbreak

Blog post from Educational Psychology insight around self-care

Advice for parents

Helping children manage in unsettling times The Coronavirus outbreak has led to a high degree of worry, uncertainty and concern. The issue has been very present in the news, and all adults and children will have some degree of awareness of events so far, and may have had their lives disrupted.

During these times both children and adults can potentially feel anxious and unsure about their safety. Alongside school, parents can help provide opportunities where feelings can be discussed within a safe context, as well as maintaining a sense of normality, routine and calm. Supporting children will enable them to process and manage their feelings and build resilience.

The following suggestions may be helpful:

1. Reassure children that they are safe: Children will need to be reassured regularly they are safe, and that adults will faithfully try to keep them safe.

2. Let children know that it is alright to be upset: Tell children all feelings are ok, but it is important to still behave in a polite and respectful way to others.

3. Maintain a normal routine: Set up a work/leisure/exercise routine for students at home. Make extra time to listen to what your children need to tell you.

4. Place an emphasis on resilience and strengths: Focus on the child’s skills, in terms of their daily life. Help them see they have many strengths to help them cope if feeling anxious or upset.

5. Look for opportunities to help others: Acts of benevolence, charity and humanity help to restore positivity about the world.

6. Provide opportunities for children to be honest about their feelings: Sharing worries or feelings of upset with other family members reduces a sense of vulnerability and isolation, raises optimism and self-esteem. Checking in with your children to see if they have any worries can help them start these conversations.

7. Provide opportunities for physical exercise: Exercise is valuable in developing natural chemicals in the brain to help us cope with feelings such as shock and worry.

8. Communicate any concerns with school: If you have any worries or concerns about your child’s emotional behaviour please do let the school know.

9. Look after yourself: A time of stress can mean less energy and more potential for illness for you, as well as others. So please take care of yourself.

Domestic abuse support

For people living in a situation where they are experiencing domestic abuse and violence from someone at home the current situation is likely to make things worse.

Help is still available from the police and specialist services. South Yorkshire Police officers are fully equipped with PPE to attend properties even where someone is showing symptoms.

If you need help call The Sheffield local Domestic Abuse Helpline on 0808 808 2241 (freephone) Mondays to Fridays 8am - 7pm and Saturdays 9am - 5pm or The National Domestic Abuse Helpline is 0808 2000 247

In an emergency call 999

For more information please visit the website below:

Operation Encompass 

Operation Encompass is a joint project that is run between schools and South Yorkshire Police.  It allows schools to support children and families that have been subject too domestic violent incidents.  Please refer to the letter to here in relation to this and the current situation we are in. More information can be found here

Healthy Minds - Sheffield City Council

Sheffield City Council information can be found here