Fusion Online Pre-Order

The Fusion Online Service is available online 
https://fusion.crbcunninghams.co.uk/ and smart phone app https://onelink.to/396sxr
Fusion Online

Order your food in advance

Students can pre-order your food 7 days in advance, you do not have wait until the same day to order.

This service will allow you to get food to your promptly. Pre ordering your food allows us to do this and get your food to you at the right location. All you need to do is choose from our cold or hot food choices and we’ll take care of the rest. Bring your phone with you to collect your meal to show your unique order number and our canteen staff will have your food ready and waiting for you to collect, no queues, no hassle!

  • All students must pre-order their lunch.

  • Payments will already have been made through ParentPay.

  • Free School Meals allowances will be added to the Fusion Online automatically.

  • Same day pre-orders must be made by 10am.

  • Students failing to pre-order lunch will be fed, but choice will be limited.


Getting started on a Smart Phone

Search for ‘Fusion Online’ on your app store or go to this address; https://onelink.to/396sxr

If you do not have a smart phone, you can access the service online https://fusion.crbcunninghams.co.uk/ 

Signing into the Service

Using the email address and password you setup during the setting up process (below)

If you ever forget your password for the app, click on “Forget password?” and reset the password yourself.

Check your balance

You can now check your balance at any time of day.

View your upcoming meal selections

If you’ve placed multiple pre-orders, it’s easy to check what you’ve ordered from within the app. It will show you all your meal choices along with your unique order number,
so that when it’s time to collect your food all you need to do is turn up and show your order number.


Setting up your Account (Using your Onboarding Code)

Before proceeding please ensure you have access to the inbox of the email address you want to register with this application.

  • You are going to register for the service using your onboarding code
  • Type in your email address and a secure password of your choice
  • Answer a security question
  • Click on the activation link in the email that is sent to you
  • then Sign into the service


If you have not yet received an email to your school email with an onboarding code please email This email address is being protected from spambots. You need JavaScript enabled to view it.

After you have downloaded the app, you will need to create your account that can be used to pre-order your food. On the login page, tap on the Sign-up option.

Click on the Scan Code button and follow the on-screen instructions to scan your onboarding code or Copy and Paste the onboarding code in.

Enter an e-mail address that you want to use for your account. 

This can be your school email or a personal home email, before proceeding please ensure you have access to the inbox of that email account.

Enter a password and choose a security question, providing an answer that you will remember (You’ll need this if you ever forget your password).

Tap on the Register option and you will then receive an activation e-mail shortly afterwards.

Follow the instructions in the e-mail to complete your registration.

Tap on the Activate account link in the email.

This will open a web browser with the confirmation message, informing you that your account has been activated. 

Congratulations you have now registered with Fusion Online Service


What if I need help with the app?

We’re hoping that the app is really easy to use, but don’t worry, if you do run in to any problems you can always visit https://connect.crbcunninghams.co.uk/help to view a range of articles that should get you up and running in no time.